Mail Gateway

Mail Gateway is a separate application that actions all GP Communicator scheduled functions including polling, sending and receiving and clinical interface:

  • In England, Wales and Northern Ireland it is on the desktop of the GPC Machine (local area network) or EDI account (remote or managed server).

    • Local Area Network - Mail Gateway cannot be closed as it must be running for scheduled processes to work. It therefore starts up automatically when your GPC Machine starts.

    • Remote or Managed Server - The person who logs in using the EDI login, double clicks Mail Gateway to start the application.

  • In Scotland nominated staff have Mail Gateway functionality built into their log in. Double click Mail Gateway to start the application.

Important - Mail Gateway must be open for your Clinical Scheduler to run. We recommend you nominate one staff member to open Mail Gateway for each shift during the working day.

Mail Gateway displays minimised on your Windows task bar, double click to restore it to full size:

England and Wales only

As well as Mail Gateway, you may see a minimised C:\WINDOWS\system32..., on the task bar, this is the MESH Client (Messaging Exchange for Social Care and Health Client):

Note – To print this topic select Print in the top right corner and follow the on-screen prompts.