Phone Message

Dr X’s patient has called to say that their new tablets are causing vomiting, and so they would like some advice:

Reception

• From Daybook, press <F2> to create a new task.
• Select Template (or leave default), in Description type Please call, select the patient, leave the Due date as today, set Priority to Routine, from To select Dr X, add Comments New tablets causing vomiting, would like some advice. Select OK.

Clinician

• From Daybook, select the To-Do tab.
• Select the new task by double clicking on it, in Comments type Called patient at 13.30, got no reply select Save and then Close.
• Later select the task again by double clicking on it, select Reject, type Called patient at 15.00, got no reply - Please assign to Dr Y as I am finished for the day. Select OK and Close.

Reception

• From Daybook, select the To-Do tab.
• Double click on the returned task and select Reissue.
• In To select Dr Y, select OK.