PDS Mismatches

If a patient's local demographic details do not match the Spine, a PDS/Vision Mismatch task is created when you select the patient in Consultation Manager.

If this mismatch is not addressed, Daybook completes the previous task and creates a new one each time you select the patient. This results in there only ever being one PDS Mismatch task per patient.

See SCR PDS Synchronisation in Spine Services for further details.

This is sent to all staff unless a SCR group has been created, see Managing Staff Groups.

To process a PDS Mismatch message:

  1. From Daybook - To-do, double click to open the PDS mismatch task.
  2. Select Consultation Manager to open the patient's medical records.

  3. Check the PDS details displayed and update if possible to resolve the mismatch.

  4. Return to the Daybook task and select Complete .

  5. The Completing task comment screen displays, add free text if required, for example Patient's address details updated.

  1. Select OK.
  2. Select Close.

The completed task can be viewed on the Tasks I've Actioned tab.

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