Gateway Password Management

When you log into your gateway for the first time, you must change your password for security purposes:

  • Username - Enter the user name provided.

  • Password - Enter the password provided.

  • Confirm New Password - Re-enter you new password

Select Update Password, to confirm the change.

When your password expires, there is a grace period, followed by a warning period, during which time you should enter a new password.

Training Tip - If you experience any issues with your gateway user names and passwords, please contact your local health board (Scotland and Northern Ireland) or Digital Health and Care Wales (Wales).
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