Compliance Messages for Deleted/Unmatched CMS (Serial Prescribing) Prescriptions

Incoming drug compliance messages do not autofile if the original CMS (Serial Prescribing) is deleted, or if the items are unmatched in Vision 3.

From Mail Manager , the banner in the message displays in red to indicate that the message contains a deleted item or in yellow if drug items are unmatched. The following message also displays in the banner:

  • Deleted Items - 'Warning: Some dispensed items have been deleted on the Vision system - these will not be updated.'
  • Unmatched Items - 'Warning: Some dispensed items are missing from the Vision system - these will not be updated.'
Note - To print this topic select Print in the top right corner and follow the on-screen prompts.