Appointment Mode Mapping

General Practice Appointments Data (GPAD) is an NHS England requirement introduced to provide information about GP appointments usage at practice level.

Note - GPAD data extracts automatically.

You are required to map all slot types to one of the following appointment modes:

  • Face to Face (Surgery)

  • Face to Face (Home Visit)

  • Written (Including Online)

  • Telephone/Audio

  • Video with Audio

  • Not an Appointment

Until you map all your slot types to valid appointment modes the following message displays 'One or more Slot type does not have an appointment mode - please update the Slot type 'modes'.':

Note - This does not stop you using existing slot types, however when you create new slot types, they need to be mapped to an Appointment Mode.

Mapping Slot Types to Appointment Modes

From the Appointments Setup menu, select Slot Types - Modes to display all slot types and the mapped appointment modes.

Note - You can map a mode to multiple slot types.

Set a Slot Type Category

To set a slot type mode for multiple slot types:

  1. From the Appointments Setup menu, select Slot Types - Modes, the Appointment Modes screen displays:

  2. Filter or search for slot types, if required:

    You can filter by the following slot types:

    • All Slot Types

    • With a mode

    • Without a mode

  3. Tick the slot type(s) to map to the same mode:

    Training Tip - You can select multiple slot types or tick the top option to select all the slot types in the list.

  4. Select Change mode and a list of appointment modes displays:

  5. Select an appointment mode to map to the selected slot type(s):

    • Face to Face (Surgery)

    • Face to Face (Home Visit)

    • Written (Including Online)

    • Telephone/Audio

    • Video with Audio

    • Not an Appointment

  6. Select Save to save your changes or Reset to cancel any changes:

Note – To print this topic select Print in the top right corner and follow the on-screen prompts.