Adding Override Reasons

You can use Override reasons to record why you are booking an appointment in a slot with a Days/Hours Prior restriction.

To add an Override reason:

1. From the Appointments Setup menu, select Override reasons and the Override reasons screen displays:

   

2. Select Add Override reason and a blank Override reason displays at the bottom of the list.
3. In Override reason enter the name of the new override reason.
   Note - If you enter a duplicate Override reason, a message displays advising 'This override reason is already in use'.
4. If required, drag and drop it to the appropriate place in the list.

5. Select Save to save your changes, Reset to cancel any changes or Sort (A-Z) to reorder the list.