Adding a Cancellation Reason

To add a Cancellation reason:

  1. From the Vision Appointments Setup menu, select Cancellation Reasons .
  2. The Cancellation Reasons screen displays.
  3. Select Add cancellation reason and new cancellation reason displays at the end of the list:

  4. Enter the cancellation reason name.
  5. Optionally, drag and drop it to the appropriate place in the list.

  6. Select Save to save your changes, Reset to cancel any changes or Sort (A-Z) to reorder the list.

See Video Tutorials, Editing or Deleting Cancellation Reasons and Cancellation Reasons for details.