Contacting Us for Support

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We are here to support you, your team and your business. From quick questions to guidance on product support. We can also help with technical queries, short training sessions or consultancy services to help you get the best from your IT system.

For support with Shared Care:

If you have a local server or are hosted by your Health Board:

Our lines are open 6 days a week:

  • Monday - Friday 7.00am - 7.00pm

  • Saturday 9.00am - 1.00pm

Call 0330 303 3346

 

If you have migrated to our new Hosted Solution we offer extended support:

Our lines are open 7 days a week:

  • Monday - Sunday 6.30am - 8.30pm

Call 0330 303 3334

Our lines are open 6 days a week:

  • Monday - Friday 7.00am - 7.00pm

  • Saturday 9.00am - 1.00pm

Call 0330 303 3348

Our lines are open 6 days a week:

  • Monday - Friday 7.00am - 7.00pm

  • Saturday 9.00am - 1.00pm

Call 0330 303 3345

We offer extended support our lines are open 7 days a week:

  • Monday - Sunday 6.30am - 8.30pm

Call 0330 303 3339

Note - You can also access the Cegedim Service Desk live chat from the Cegedim Healthcare Solutions web site here.
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