Unmatched - Deduction
A Deduction in the Error file indicates that a deduction has been received but it could not be matched to a patient. You need find the patient in Registration by searching on the NHS/H+C/CHI number. Normally deductions are initiated by the TP/HB and practices should not deduct patients but in this scenario you can security deduct the patient, otherwise the patient remains on your list as permanent.
- From Registration
, select Security - Deduct Patient:
- Select the patient required, enter the date of the deduction and choose a deduction reason, for example, Other Reason.
- Select OK.
- You now need to delete the error, from Registration Links
, select Transactions Management 
. - Select Error File and then Process.
- Highlight the error required and select Process.
- Now, simply select Delete.
