Unmatched - Medical Record Flag

Medical Record flags are notifications that are sent to and from PSD when records are sent and received. When the PSD send a new patient's paper records a Medical Record Flag sent is set which the practice should remove on receipt of the records. When a patient is deducted a Medical Record Flag Removal is set which should be removed when the PSD receive the patient's records. If the flags are not matched to a patient they appear in the Error file.

To clear a Medical Record Flag:

1. From Registration , select Security - Clear Medical Records Flag:

   

2. Select the patient required and the Registration - Security Med Flag screen displays.
3. Tick Confirm you wish to Clear Medical Record Flag and select OK:

   

4. You now need to delete the error, from Registration Links , select Transactions Management .
5. Select Error File and then Process.
6. Highlight the error required and select Process.
7. Now, simply select Delete.
   Training Tip - For more information on what Medical Record Flags are and how to deal with them, please refer to the on-screen help.