Incoming (Wrong TP) Rejection

An Incoming Rejection (REF) from the TP, displays on Incoming Transactions, it is only generated if the GP has generated an Acceptance Transaction for a new patient but specified the wrong TP. The patient's record is placed in a suspended file until the GP re-accepts this rejection. See Rejection Transactions REF/REG.

To process an In-coming Rejection:

1. From the Vision 3 front screen, select Messaging - Registration Links .
2. Select Transactions Management .
3. Select Incoming Transactions.
4. Highlight the Rejection and select Process.
5. The In-coming Rejection screen displays:

   

6. Select Re-accept.
7. The Notes on Re-acceptance screen displays:

   

8. Complete as follows:
   • GP Notes - Enter a free text note
   • TP/CSA/HB - Select your TP/HB/CSA
   • Registered TP - The registered GP is the patient's current registered GP
9. Select OK to save and close.
10. Now select Close to return to the Incoming Transactions screen.