Video Tutorials
The following video tutorials offer a quick overview of specific tasks within Pharmacy Manager. Select to watch the videos in full screen.
Select the topic below to display available videos:
The Dispensing Workflow - Best Practice Guide (13:13)
Logging into Pharmacy Manager (England) (0:31)
Navigating the Dashboard (2:19)
Searching for a Patient (0:49)
Adding a New Patient (1:01)
Adding a New Prescriber
(0:36)
Downloading Prescriptions from the NHS Spine and Printing Tokens (1:11)
Dispensing Electronic Prescriptions
(3:10)
Confirming Collection and Claiming Prescriptions (1:34)
Dispensing Paper Prescriptions (3:08)
Creating and Completing an Owing (3:40)
Processing Emergency Requests - Electronic Prescriptions (3:36)
Processing Emergency Requests - Paper Prescriptions (4:05)
Processing Emergency Requests - Electronic Prescriptions (3:36)
Stock Control - Adding Items to Orders and Sending Orders (1:27)
The New Prescriptions Screen & Clinical Check Module (3:50)
Registering Patients for MCR (CMS) (1:40)
Dispensing the first MCR (CMS) prescription (2:40)
Dispensing subsequent MCR (CMS) prescriptions (2:50)
Sending a Treatment Summary Report (1:17)
Completing a Minor Ailment Service Consultation (2:09)
Retrieving a Prescription 0:55)
How do I Add a Patient Note or Custom Label? (3:09)
How do I Change the Stock Control Profile for an Item? (3:07)
How do I Create a Dispensing Policy? (3:40)
How do I Create an Audit Grid on Dispensing Tokens - England only (3:22)
How do I Enable the Personal List When I am Dispensing (5:11)
How do I Endorse a Prescription with a Status of Claim Deferred (3:03)
How do I Set up Trusted Directions (4:47)
How do I Merge Duplicate Patient Records (1:43)
How do I Reset My Password (2:38)
How do I Set the Private Prescription Fee (3:19)
How do I Add a Batch Number and Expiry Date? (1:23)
How do I Import MDS Patients to the New MDS Module (4:14)
How do I Amend Dispensed Quantities for Original Pack Dispensing (2:32)
Searching for a Patient (0:49)
Adding a New Patient (1:01)
Useful EPS Settings (3:42)
Life of an Electronic Prescription (2:31)
Navigating the eMessages screen (3:28)
Downloading Prescriptions from the NHS Spine and Printing Tokens (1:11)
Dispensing Electronic Prescriptions
(3:10)
Confirming Collection and Claiming Prescriptions (1:34)
Nominating Patients (1:14)
How do I Set up Trusted Directions (4:47)
Fast Labelling in Pharmacy Manager (2:36)
Dispensing Multiple Flavours for One item (2:09)
Dispensing Special Items (2:46)
Dispensing from History (0:58)
Editing a Prescription (3:07)
Amending a Claimed Prescription (1:18)
Repeat Dispensing (2:18)
Reconciling Emergency Supplies (2:47)
Creating and Completing an Owing (3:40)
Dispensing Paper Prescriptions (3:08)
Repeating an Item from a Patient's History (0:58)
Processing Emergency Requests - Paper Prescriptions (4:05)
Instalment Dispensing (4:27)
Managing Dispensed Instalments (2:03)
Dispensing a Private Prescription (1:00)
Vet Prescriptions (1:42)
Running the Private Prescription Register (0:50)
Selecting a Stock Control Method (2:36)
Setting up a Wholesaler (1:44)
Setting up Order Rules (4:20)
Setting up Product Rules (1:53)
Setting up Auto Ordering (1:28)
Managing your Orders (2:43)
Welcome to the new Monitored Dosage System (MDS) (6:39)
Overview of MDS (4:27)
Creating a Care Home (2:34)
Adding a Patient to a Care Home (0:59)
Removing a Patient from a Care Home (0:31)
Adding a Community Patient (1:58)
Removing a Community Patient (0:29)
Dispensing Electronic Prescriptions for MDS Patients (4:51)
Printing MAR Charts and Cassette Sheets (1:10)
Claiming an MDS Prescription (1:25)
Repeating an MDS Prescription from History (2:33)
Editing a Dispensed MDS Item (1:03)
Deleting a Dispensed MDS Item (1:25)
Dispensing a Mid Cycle Item (2:42)
Dispensing Paper Prescriptions for MDS Patients (4:02)
Setting up Dosage Codes and Administration Times (4:29)
Activating Repeat Rx (2:45)
Registering a Patient for Repeat Rx (2:17)
Dispensing a Repeat Rx item (Electronically) (3:38)
Dispensing a Repeat Rx item (Paper) (3:07)
Registering a Patient for Message Dynamics (1:51)
Viewing and Actioning Patient Replies to Messages (1:41)
Integrating your Robot Collection Service with Pharmacy Manager (2:24)
Dispensing Dental Prescriptions (00:56)