Video Tutorials

The following video tutorials offer a quick overview of specific tasks within Pharmacy Manager. Select to watch the videos in full screen.

Select the topic below to display available videos:

The Dispensing Workflow - Best Practice Guide (13:13)

Accuracy Check in Pharmacy Manager (2:24)

 

Accuracy Checking Module - New In Progress Screen (2:55)

Accuracy Checking Module - Creating Additional Bags (1:50)

 

Accuracy Checking Module - Managing Owings (4:29)

Accuracy Checking Module - High Risk & Controlled Drugs (2:29)

 

Accuracy Checking Module - Approve Later (1:45)

Logging into Pharmacy Manager (England) (0:31)

 

Navigating the Dashboard (2:19)

Searching for a Patient (0:49)

 

Adding a New Patient (1:01)

Adding a New Prescriber (0:36)

 

Downloading Prescriptions from the NHS Spine and Printing Tokens (1:11)

Dispensing Electronic Prescriptions (3:10)

 

Confirming Collection and Claiming Prescriptions (1:34)

Dispensing Paper Prescriptions (3:08)

 

Creating and Completing an Owing (3:40)

Processing Emergency Requests - Electronic Prescriptions (3:36)

 

Processing Emergency Requests - Paper Prescriptions (4:05)

Processing Emergency Requests - Electronic Prescriptions (3:36)

 

Stock Control - Adding Items to Orders and Sending Orders (1:27)

The New Prescriptions Screen & Clinical Check Module (3:50)

Registering Patients for MCR (CMS) (1:40)

 

Dispensing the first MCR (CMS) prescription (2:40)

Dispensing subsequent MCR (CMS) prescriptions (2:50)

 

Sending a Treatment Summary Report (1:17)

Completing a Minor Ailment Service Consultation (2:09)

 

Retrieving a Prescription (0:55)

Electronic Prescription Service Wales - Nominations in Pharmacy Manager (5:31)

Electronic Prescription Service Wales - Pharmacy Manager Dashboard and Prescription Tracker (4:00)

 

Electronic Prescription Service Wales - User Accounts and Settings (9:01)

Electronic Prescription Service Wales - Download and Dispense (13:12)

 

Electronic Prescription Service Wales - Collecting and Claiming (9:47)

How do I Add a Patient Note or Custom Label? (3:09)

 

How do I Change the Stock Control Profile for an Item? (3:07)

How do I Create a Dispensing Policy? (3:40)

 

How do I Create an Audit Grid on Dispensing Tokens - England only (3:22)

How do I Enable the Personal List when I am Dispensing? (5:11)

 

How do I Endorse a Prescription with a Status of Claim Deferred (3:03)

How do I Set up Trusted Directions (4:47)

 

How do I Merge Duplicate Patient Records (1:43)

How do I Reset My Password (2:38)

 

How do I Set the Private Prescription Fee (3:19)

How do I Add a Batch Number and Expiry Date? (1:23)

 

How do I Import MDS Patients to the New MDS Module (4:14)

How do I Amend Dispensed Quantities for Original Pack Dispensing (2:32)

 

Searching for a Patient (0:49)

 

Adding a New Patient (1:01)

Useful EPS Settings (3:42)

 

Life of an Electronic Prescription (2:31)

Navigating the eMessages screen (3:28)

 

Downloading Prescriptions from the NHS Spine and Printing Tokens (1:11)

Dispensing Electronic Prescriptions (3:10)

 

Confirming Collection and Claiming Prescriptions (1:34)

Nominating Patients (1:14)

 

How do I Set up Trusted Directions (4:47)

Fast Labelling in Pharmacy Manager (2:36)

 

Dispensing Multiple Flavours for One item (2:09)

 

Dispensing Special Items (2:46)

Dispensing from History (0:58)

 

Editing a Prescription (3:07)

Amending a Claimed Prescription (1:18)

 

Repeat Dispensing (2:18)

Reconciling Emergency Supplies (2:47)

 

Creating and Completing an Owing (3:40)

Dispensing Paper Prescriptions (3:08)

 

Repeating an Item from a Patient's History (0:58)

Processing Emergency Requests - Paper Prescriptions (4:05)

 

Instalment Dispensing (4:27)

Managing Dispensed Instalments (2:03)

 

Dispensing a Private Prescription (1:00)

Vet Prescriptions (1:42)

 

Running the Private Prescription Register (0:50)

Selecting a Stock Control Method (2:36)

Setting up a Wholesaler (1:44)

 

Setting up Order Rules (4:20)

Setting up Product Rules (1:53)

 

Setting up Auto Ordering (1:28)

Managing your Orders (2:43)

 

Welcome to the new Monitored Dosage System (MDS) (6:39)

 

Overview of MDS (4:27)

Creating a Care Home (2:34)

 

Adding a Patient to a Care Home (0:59)

Removing a Patient from a Care Home (0:31)

 

Adding a Community Patient (1:58)

Removing a Community Patient (0:29)

 

Dispensing Electronic Prescriptions for MDS Patients (4:51)

Printing MAR Charts and Cassette Sheets (1:10)

 

Claiming an MDS Prescription (1:25)

Repeating an MDS Prescription from History (2:33)

 

Editing a Dispensed MDS Item (1:03)

Deleting a Dispensed MDS Item (1:25)

 

Dispensing a Mid Cycle Item (2:42)

Dispensing Paper Prescriptions for MDS Patients (4:02)

 

Setting up Dosage Codes and Administration Times (4:29)

Activating Repeat Rx (2:45)

Registering a Patient for Repeat Rx (2:17)

 

Dispensing a Repeat Rx item (Electronically) (3:38)

Dispensing a Repeat Rx item (Paper) (3:07)

Registering a Patient for Message Dynamics (1:51)

Viewing and Actioning Patient Replies to Messages (1:41)

Integrating PDM with PM (1:13)

Managing your Deliveries (2:46)

Integrating your Robot Collection Service with Pharmacy Manager (2:24)

Dispensing Dental Prescriptions (00:56)