Matching Patients

Some prescriptions display as Partial Match or Not Matched, you can dispense an unmatched prescription in the usual way.

To match a prescription to a patient:

  1. To the right of the unmatched prescription, select ACTIONS and then View Prescription Details:

  2. The eMessage Details screen displays, select the Find Local Patient tab:

  3. Use the search criteria and select Find to find a patient that is already registered at the pharmacy or select New Patient to create a new patient.

    See Finding an Existing Patient for details on searching for an existing local patient, or for details on adding a new patient, see Adding a New Patient.
  4. Select OK .

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