Resetting a Clinically Checked Prescription (England)

You may wish to reset the clinical check on a new prescription. This resets the status to Requires Check and clears the patient's history of any acknowledgements recorded during the clinical check.

To reset a clinical check on a prescription:

  1. From the Prescriptions - New screen, locate the prescription you want to reset.

    See Searching for, Sorting and Filtering New Prescriptions (England) for details.

  2. Select ACTIONS - Reset Clinical Check.

    Note - Reset Clinical Check is only available for prescriptions with a status of Checked.

The clinical check is removed from the patient's history and the status of the prescription reverts to Requires Check.

Note - If an automated clinically checked prescription is reset, it must be manually checked before dispensing.

Reset Clinical Check Patient History

When a clinical check is reset an entry of Clinical Check - Reset displays in the patient's history.

The Description states Clinical Check and the username of the logged in user.

Note - To print this topic select Print in the top right corner and follow the on-screen prompts.