Message Dynamics is an SMS or automated phone call service that your pharmacy can use to communicate with registered patients. It can be used to:
Alert a patient that their prescription is ready to collect.
Confirm whether or not a patient requires their repeat prescription.
Alert a patient that they are due to receive items from their repeat prescription.
Remind a patient to renew their repeat dispensing authorisation.
After enabling Message Dynamics, patients must register to use the service:
When patients register for Message Dynamics, you can use the service to communicate with them: