Handing out Bags

When a patient comes to collect their prescription you can easily locate and hand out their prescription using Handout Manager.

Note - If Handout Manager is unavailable you can still mark prescriptions as collected as per existing functionality in Pharmacy Manager. This completes the handout process.

To hand out a bag:

  1. Sign in to your Handout Manager hand held device using the screen lock PIN.

  2. Select your sign-in from the list provided and enter your six digit passcode.

  3. Select GET STARTED .

  1. Select Handout Bags .

  2. The Search screen displays.

    Enter any of the following criteria:

    • Patient Name

    • Postcode

    • Date of Birth

    • NHS Number

  3. Select SEARCH PATIENTS.

  4. The Search Results screen displays with matching patients, select to confirm the correct patient.

  5. The Scan Bags screen displays the patient's uncollected bags.

  6. Locate and scan the bag labels. A green tick displays next to the scanned bags.

  7. Once all bags are scanned, select CONTINUE.

    Note - You cannot select CONTINUE until all bags are scanned.
    Note - If you leave this screen and return, you must scan the bags again.

  8. If an Electronic Prescription Service (EPS) prescription is being handed out the Patient Exemptions screen displays:

    • If, after Real Time Exemption Checking (RTEC), the patient is exempt you are advised that they are RTEC Exempt, select FINISH HANDOUT .

    • If, after RTEC, the patient is not exempt you are required to confirm the exemption status. This screen displays for each individual prescription so may display multiple times.

      To confirm exemptions or set as not exempt:

      1. Select CONFIRM EXEMPTION .

      2. Select the correct exemption category from the list and if the evidence was provided. Select CONFIRM to continue.

        Note - Was evidence shown is not required if the patient is not exempt.

      3. The Patient Exemptions screen displays detailing the selected exemption category.

        Select FINISH HANDOUT .

  9. The Collected screen displays, either select HANDOUT ANOTHER to continue to hand out bags, or once you are finished select BACK TO HOME to return to the home screen.

Electronic prescriptions display on the eMessages screen with a status of Ready to notify.