NHS App Integration

Pharmacy Manager now integrates with the NHS Patient App to provide patients with visibility of when their prescription has been received by the pharmacy and when it is ready to collect.

Improving the visibility of a prescription's journey reduces the burden of in-house queries and unnecessary patient visits. Patients no longer need to guess when their prescription is ready for collection or delivery as this information is clearly provided to them.

We understand the immense pressures that pharmacies are under and so our solution ensures that no extra effort is required from pharmacy staff in order to push the prescription status updates to the NHS App. All prescription status updates are automatically provided for the patient to access as the prescription moves through the dispensing journey in Pharmacy Manager, including scenarios where items are owed and out for delivery.

Note - The prescription status still displays in the NHS App if the patient is registered with another patient application, such as BeWell and Healthera.

Note - To print this topic select Print

in the top right corner and follow the on-screen prompts.