Matching Patients

Some prescriptions display as Partial Match or Not Matched, you can dispense an unmatched prescription in the usual way.

To match a prescription to a patient:

1. To the right of the unmatched prescription, select ACTIONS and then View Prescription Details:

   

2. The eMessage Details screen displays, select the Find Local Patient tab:

   

3. Use the search criteria and select Find to find a patient that is already registered at the pharmacy or select New Patient to create a new patient.

   See Finding an Existing Patient for details on searching for an existing local patient, or for details on adding a new patient, see Adding a New Patient.

4. Select OK .