Integrating Pro Delivery Manager with Pharmacy Manager

Pro Delivery Manager (PDM) is a digital order management system, designed for pharmacy, by pharmacists, enabling you to manage, optimise and track your patient medication deliveries from start to finish.

Note - Integration with PDM is included in our Advance and Ultimate packages, for more information on integrating your Pro Delivery Manager account with Pharmacy Manager, contact your Account Manager. Click here to view our Pro Delivery Manager partner page.
For more information on Pro Delivery Manager, visit their website: Pro Delivery Manager.

To integrate your PDM account with Pharmacy Manager:

  1. Select Tools - System Settings - Pharmacy Details.

  2. The Pharmacy Details screen displays, select Delivery:

  3. Select the Pro Deliver Manager tab.

  4. The Pro Delivery Manager Setup screen displays:

    You have two options of how you use Pro Delivery Manager with Pharmacy Manager:

Pro Delivery Manager and Pharmacy Manager Integration

To set up Pharmacy Manager for Pro Delivery Manager integration:

  1. From Pro Delivery Manager Setup, select Use API and complete as follows:

    • API Key - Available from your Pro Delivery Manager profile.

    • URL - Available from your Pro Delivery Manager profile.

    • Company ID - Available from your Pro Delivery Manager profile.

  2. Select Authenticate .

  3. When your PDM details are authenticated, a green tick displays:

  4. Select Apply .

Sending Prescriptions to PDM

To send prescriptions from Pharmacy Manager to PDM:

  1. From the eMessages screen, select the prescription you want to send for delivery and select Send to PDM :

    Training Tip - Press and hold Ctrl on your keyboard and then select the prescriptions required to send multiple prescriptions to PDM.

  2. The prescription delivery status displays:

    • - Indicates the prescription has been transferred successfully to PDM and a delivery task is ready for a driver.

    • - Indicates the prescription has failed to send to PDM.

    • - Indicates the prescription is in the process of being sent to PDM.

Resetting a Pro Delivery Manager Prescription

If you reset a prescription that was sent to PDM, the Reset prescription warning displays:

Training Tip - Press and hold Ctrl on your keyboard and then select the prescriptions required to send multiple prescriptions to PDM.

Resending a Prescription to Pro Delivery Manager

If you are re-sending a prescription to PDM, for example, to deliver an owing, the Selection has in progress deliveries warning displays:

Select Confirm .

Note - Resending a prescription to PDM creates a new delivery task and may incur additional cost from PDM.

The prescription delivery status updates.

Pro Delivery Manager QR Code

From Pro Delivery Manager Setup, select Print QR Code and select Apply to apply the changes:

Once Print QR Code is activated, when dispensing to patients that are set to a handout method of Delivery, an additional label prints. The label displays a QR code that contains the patient's data, this can be scanned using the Pro Delivery Manager application to manage your deliveries:

With Print QR Code active, to reprint a label, from the Patient Details screen select Address Label (z):

For more information on Pro Delivery Manager (PDM) please see the videos below:

Integrating PDM with PM (1:13)

Managing your Deliveries (2:46)

See Video Tutorials for further Pharmacy Manager videos.