Dispensing Special Items

To ensure that you are paid the correct additional fee, it is important that you dispense and endorse special items correctly. To do so:

1. From the Pharmacy Manager Side Navigation Bar select eMessages . The eMessages screen displays.
2. Select the appropriate prescription and select Dispense . The Dispensary screen displays.

3. Press Enter on your keyboard to search for the item. The Invoice price for non-tariff special screen displays, select either:

   • Defer until later to defer entering the invoice information or,

   • Claim SP fee or Claim ED fee if you have the correct details and can enter the invoice information now.

   Select a topic below to expand the section:

   Entering the invoice information now

   To enter the invoice information now:

   1. On the Invoice price for non-tariff special screen enter the following information:

      

      • Invoice price per pack
      • Supplier
      • MHRA Licence no
      • Batch no
      Note - If you do not have the above information, select Cancel and continue to dispense as normal.
   2. Select OK .
   3. Enter the appropriate Directions.
   4. Select Confirm to confirm any warnings and then select Finish .
   5. The Dispensary Supply screen displays. Check the endorsement details are correct for the item and select Confirm :

      

   6. Select OK .

   Defer entering the invoice information

   To defer and enter the invoice information at a later date:

   1. On the Invoice price for non-tariff special screen select Defer until later and then Cancel :

      

   2. Enter the appropriate Directions.
   3. Select Confirm to confirm any warnings and then select Finish .
   4. The Dispensary Supply screen displays. Select Confirm and OK :

      

       

   The prescription displays with the status of either In progress - Awaiting Collection or In progress - Outstanding Owings if there is an owing. Once collected the prescription displays with a status of Claim Deferred until endorsed.

   How do I Endorse a Prescription with a Status of Claim Deferred (3:03)

   Once you have the invoice information for the item:

   1. From the eMessages screen highlight the prescription and select Endorse .

   2. The Dispensary Supply screen displays, select the second item select Endorse :

      

   3. The Endorsements screen displays. Enter the following information:

      

      • Special endorsement - Select how you wish to claim.

      • Special invoice price for pack (exc. VAT) - Enter the price in pence.

      • Special endorsements info:

        • Supplier

        • MHRA License no

        • Batch no

        • Notes (if required)

   4. Select OK .

   5. The Dispensary Supply screen displays, check the endorsement details are correct and select OK .

   The prescription displays with a status of Ready to claim.