Patient Notifications

Note - The dispensing process in Pharmacy Manager does not change, the patient's chosen app seamlessly integrates with Pharmacy Manager.

Pharmacy Manager notifies the patient at key points during the dispensing process. These are as follows:

  • When you download a prescription from the NHS Spine,

  • When you start the dispensing process,

  • When the prescription is ready to collect.

In addition, the patient is notified in case of owings or if the prescription is returned, is reset or has expired. This ensures that there is little risk of the patient arriving at the pharmacy without the medication being ready to collect.

Note – To print this topic select Print in the top right corner and follow the on-screen prompts.