Enabling Rowa part pack dispensing

The ARX Rowa robot has the capability of storing and issuing part filled packs. For example, a 28 tablet pack containing two fourteen tablet blisters may have one blister used. Instead of the remaining blister being held as "shelf stock", it can be reloaded into the robot as a part pack of 14.

To enable part pack dispensing to function, settings need to be activated in both Pharmacy Manager and the Rowa Interface.

Pharmacy Manager

You cannot run the initial Rowa Speedcase set-up without a System Administration Key Code. Telephone Service Desk for assistance.

Once a System Administration Key Code has been entered, on the server or standalone PC, proceed straight to Tools > Pharmacy Details > Setup.

Check Part pack request enabled and then click the OK button.
Close Pharmacy Manager and restart after the corresponding changes have been made in the Rowa Interface.

When this option is selected on the server, the Dispense additional part pack option is not available on any terminal.

See Robot Integration for details.

Aggressive part pack elimination

Aggressive part pack dispensing enables the dispensing of multiple part packs instead of, for example, a single full pack.

For example, with 1 full pack of 28 capsules and two part packs of 14 capsules each, aggressive part pack elimination will issue the two part packs from the robot rather than the one full pack.

For each prescription item, aggressive part pack elimination will only issue up to the equivalent of one full pack.

For example, you have a prescription for 2 packs and, in stock, you have 1 full pack and the equivalent of 3 packs in part packs. The robot will issue the 1 full pack first and then make up the equivalent of one more pack out of part packs.

However, if you have a prescription for 2 packs and, in stock, you have no full packs but the equivalent of 3 packs in part packs. The robot will then issue the equivalent of two packs made up out of part packs.

There is a limit to the number of part packs that can be issued as part of one prescription item (see Rowa part pack options below). However, this rule does not apply if the only way to fulfill the prescription is by exceeding the limit.

For example, whilst it may be an unlikely scenario, let us assume you have 2 full packs and 5 part packs making up the equivalent of another full pack and a part pack limit of 3.

For a prescription for 2 packs, the full packs would be dispensed ignoring the part packs as they number in excess of 3, even though aggressive part pack elimination is set. However, for a prescription for 3 packs, it would dispense the 2 full packs and the 5 part packs.

Rowa Interface

This explanation of Rowa functionality is included for convenience. Please take care that the details remain valid as any subsequent upgrade of the Rowa Interface may not be reflected. If you require further assistance with any software support for the interface, it must be sought from the supplier of the robot - ARX/Rowa Speedcase- on 01727 893360.

You cannot make changes to the initial Rowa Speedcase set-up without a password. Telephone ARX for assistance.