New Medicine Service


A Quick Overview of the New Medicine Service (NMS) (3.58)

A New Medicine Service (NMS) consultation is a free NHS scheme offered to patients who have been prescribed a new medicine to treat a long term condition for the first time. It provides an opportunity for a patient to receive help and advice about their newly prescribed medicine from their local pharmacy.

See for more information on NMS including a list of conditions and medications covered by the service.

Accessing NMS

There are two ways you can access NMS, either:

  • From the Pharmacy Services Side Navigation Bar select NMS , or,

  • From the Pharmacy Services Dashboard select the NMS Overview tile:

    Training Tip - The tile also displays how many NMS episodes are currently in progress and overdue.

The New Medicine Service screen displays:

The NMS is split into the following stages:

See Starting a New Medicine Service for details on starting a new NMS episode.
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