Matching Patients
Some prescriptions display as Partial Match or Not Matched, you can dispense an unmatched prescription in the usual way.
To match a prescription to a patient:
-
To the right of the unmatched prescription, select ACTIONS and then View Prescription Details:
-
The eMessage Details screen displays, select the Find Local Patient tab:
Note - The image above displays an English prescription, the screen differs for Scottish prescriptions however the Find Local Patient tab remains the same. -
Use the search criteria and select Find
to find a patient that is already registered at the pharmacy or select New Patient
to create a new patient.
See Finding an Existing Patient for details on searching for an existing local patient, or for details on adding a new patient, see Adding a New Patient. -
Select OK
.
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