I am getting migration errors - What do I do?
The following is a list of migration errors you may experience and the action you should take:
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This is usually caused by:
- Connection issues to practice server (blocked or services not running correctly), or
- Username and/or password incorrect for myvisiononline.
Please contact Vision via the Contact Website Support link at the bottom of the screen.
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This is usually caused by
- Your web browser cache causing issues - Try clearing/deleting your browser cache, an option usually found in your internet browser Tools menu, and now try again,
- Connection issues to PFS server, or
- Your firewall blocking the connection.
If after trying the first solution, the problem persists, please contact Vision via the Contact Website Support link at the bottom of the screen.
![Closed](../../../Skins/Default/Stylesheets/Images/transparent.gif)
This is usually caused by:
- Depending on the time of day, numbers of patients using the system or maintenance - Try leaving it for half an hour and try again.
If the problem persists, please contact Vision via the Contact Website Support link at the bottom of the screen.
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