Troubleshooting
Appointments
- My Appointments are not displaying - Why?
- What do I do if I can't see an Appointments option?
- Why are there no Appointments?
- Why do I have a message about Maximum Booking Allowed?
Prescriptions
Registration
- Can I register my children/dependents?
- I am being informed I am already registered - What do I do?
- I am getting migration errors - What do I do?
- I cannot link my account - Registration Incomplete
- I cannot link my account - We cannot log you on to your practice
- Is it ok to share the same email address?
- I've lost my Registration letter - What do I do?
- 'You have not yet linked to a practice account' message
Migration
General
- How do I change my Email Address?
- How do I unlink my account from my surgery?
- I am having technical issues - What do I do?
- I've forgotten my password - What do I do?
- I've forgotten my Username - What do I do?
- I have not received an email I was expecting
- My email address is not verified - What do I do?
- My Log In Failed - What do I do?
- Patient Services logged me out - Why?
- Someone else's Details are displaying in the Login Box
- What if I have forgotten my PIN number?
- Which browsers are compatible with Patient Services?
- Who are Website Support?
- Why has my account been disabled?