Troubleshooting

• How do I change my email address?
• How do I change my password?
• How do I unlink my account from my surgery?
• I am having technical difficulties - What do I do?
• I am being informed I am already registered
• I cannot link my account - We cannot log you on to your practice
• I can't see prescriptions as an option
• I have not received the email I was expecting
• I've forgotten my Password - What do I do?
• I've forgotten my Username - What do I do?
• My email address is not verified - What do I do?
• Someone else's details are showing in the login boxes
• What if I have forgotten my PIN number?
• Who are Website Support?
• Why do I have a message about Maximum Bookings Allowed?
• Why has my account been disabled?