A Summary of Managing Messages
Successful message status |
Unsuccessful message status |
Notes |
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General |
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It is advisable that all unsuccessful messages are dealt with on a daily basis due to the volume of messages that pass through the Mail Manager Interface. It is also important that messages are regularly archived.
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ETP Messages |
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From Mail Manager - Tools - Options - Message, leave Show Sent Electronic Prescriptions unticked, this ensures only unsuccessful or error messages display.
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eReferral Service Messages |
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Checking the activity list from the eReferral Service website on the progress of eBooking referrals is the best indicator of the referral message progress. |
GP2GP |
Outgoing GP2GP Messages
Incoming GP2GP Messages
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Incoming GP2GP Messages
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If you are sending attachments in a GP2GP transfer, you need to make sure that any attachment documents are as compact as possible. Word processing documents can be very large, especially if they contain images. If at all possible, attached WP documents should be text only.
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PDS Updates |
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From Mail Manager - Tools - Options - Message, leave Show Sent PDS unticked, this ensures only unsuccessful or error messages display.
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Pathology |
With Pathology, there are a number of status that are possible which reflect that a successful pathology message has been received. but have different filing/allocation status:
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See Pathology for details.
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