Unmatched - Medical Record Flag

Medical Record flags are notifications that are sent to and from your TP/HB when records are sent and received. When the TP/HB send a new patient's paper records a Medical Record Flag sent is set which you should remove on receipt of the records. When a patient is deducted a Medical Record Flag Removal is set which should be removed when the TP/HB receive the patient's records. If the flags are not matched to a patient they display in the Error file.

To clear a Medical Record Flag:

1. From Registration , select Security - Clear: Medical Records Flag:

   

2. Select the patient required and the Registration - Security Med Flag screen displays:

   

3. Tick Confirm you wish to Clear Medical Record Flag and select OK.
4. You now need to delete the error, from Registration Links, select Transactions Management .
5. Select Error File and then Process.
6. Highlight the error required and select Process.
7. Now, simply select Delete.
   Training Tip - For more information on what Medical Record Flags are and how to deal with them, please refer to the on-screen help.