Unmatched - Deduction

A Deduction in the Error file indicates that a deduction has been received but it could not be matched to a patient. You need find the patient in Registration by searching on the CHI number. Normally deductions are initiated by the PSD and practices should not deduct patients but in this scenario you can security deduct the patient, otherwise the patient remains on your list as permanent.

1. From Registration , select Security - Deduct Patient:

   

2. Select the patient required, enter the date of the deduction and choose a deduction reason, for example, Other Reason.
3. Select OK.
4. You now need to delete the error, from Registration Links , select Transactions Management .
5. Select Error File and then Process.
6. Highlight the error required and select Process.
7. Now, simply select Delete.