Frequently Asked Questions EPS - Patient

Dispensing appliance contractors, while not able to supply medicines, do supply various appliances such as incontinence and stoma products.

Yes, but they need to know some of your personal information such as your name, date of birth and address to do this.

As electronic prescriptions are used more and more, GP practices may start offering different ways to order repeat prescriptions that do not require a paper copy of the prescription. However, if you do require a paper copy, simply ask for one when you collect your medication or appliance.

You can only nominate a specific location to receive your electronic prescriptions.

Yes, but if you decide not to use it, you won’t be able to use nomination. This means you need to continue to make arrangements to collect your paper prescription from your GP practice.