Cancel Registration - Scotland only
Should you register a duplicated patient, their registration record is frozen, as they do not have a valid CHI number and therefore cannot be processed and Security cannot be used as you cannot allocate a duplicated CHI Number.
To enable you to remove any patients with frozen registration records caught in this scenario:
- From Registration, select the patient record concerned.
- Select Action - Cancel Registration:
- Vision 3 validates the record for cancellation, in order to continue with the cancellation the patient record must have:
- A registration status of Applied.
- No CHI number.
- An Unacknowledged Acceptance.
If any of these criteria are not met, an error message displays and the cancellation cannot be continued.
- A confirmation message displays, select OK to continue:
- Confirm you will notify your Health Board of your actions by selecting OK.
- The confirmation of cancellation message is now displayed:
- Select OK to confirm and the following actions are automatically completed:
- The patient's registration status is updated to Transferred Out with a reason of Registration Cancelled.
- The patient registration record is unfrozen.
- If the patient is registered as an Organ Donor the record is deleted.
- In Registration Links , the Unacknowledged Acceptance is deleted.