Message

To select any of the following actions, select the message required, right click and select Message:

  • Hold Message / Unhold Message - Select to hold outgoing message(s).
  • Remove Message - Disabled, for outgoing messages.
  • Reactivate Message - Disabled, for outgoing messages.
  • Reactivate as held - Disabled, for outgoing messages.
  • Reprocess - Select to re-send outgoing messages.
  • Cancel/Supersede - Select to mark a message as Cancelled/Superseded , see Cancel/Supersede for further details.
  • Copy Message - Select to copy the message to another user, see Copying a Message for further details.
  • Delete Copy - Delete a copy of a message.
  • Delete Message - Delete the selected message.
Note – To print this topic select Print in the top right corner and follow the on-screen prompts.