Rejected Tab

The Rejected tab on Prescription Manager is used when ETP/eAMS is in use and if you are not ETP/ePharmacy activated, you will not see anything listed here.

For ETP/ePharmacy users, the Rejected tab lists all recently rejected messages, and rejected messages are also listed on the Recent tab. The Send status is Rejected and the Print Status printed. If a medication is entered with a blank Dosage field, the message will be rejected by the ETP/ePharmacy process.

You may only be aware of a rejected prescription after the patient has left.

You could edit the original Therapy record and then try printing that. It refers to rejected electronic messages.

Rejected messages are also listed in Mail Manager.