Practice Context

In this section, no patient is selected first before accessing SCI Gateway.

1. Do not select any patient in Consultation Manager
2. Select SCI Gateway or CCG from the Summary menu (the SCI Gateway Tab cannot be used since patient consultation is not started.)
3. At the SCI Gateway screen, click on Logon to display the login window. Sign into this and click OK.
4. At this point the SCI GATEWAY Referral Screen displays. No patient details are displayed on the form; there is general information regarding the number of discharges and referrals in progress are displayed if they exist.
5. You can use this to complete the referral. Check to see the Referring GP drop down menu in the top left hand corner of the window is not blank. Select the referring GP if this is blank.
6. In the left-hand pane, click on New Message – Referral.
7. Check the details, including Referring GP, and when you click the Create button, the Select Patient window displays. Select the patient being referred.
8. Check the details then Send Referral.
9. When the referral has been completed in SCI GATEWAY and submitted, a copy is saved to the patient’s record as an attachment in Vision.

   Important - When creating a referral in practice context, desist from opening a consultation for any patient. If you do, the referral would not be sent; rather it would be parked in the SCI Gateway referral work list with the status ‘In Progress’.

If this happens, you can complete the task via Patient Context as follows:

Either

• Select the patient in Consultation Manager. Log on to SCI Gateway and click on Message – Referral. The incomplete referral would be displayed in the Referrals Worklist with status ‘In Progress’. Click on it and complete the outstanding task.
• Or
• Close all consultations and log on via practice context (ie, without selecting a patient) and click on the hyper link on the Home page that says you have a certain number of referrals in Progress. This takes you to the filtered SCI Gateway work list that displays only the referrals ‘In Progress’.
• Click on the desired patient and complete the outstanding task.
• The same action can be completed by clicking on Message – Referral. This displays the unfiltered list of referrals including submitted referrals. Select the desired patient with status ‘In progress’ from the work list and complete the outstanding task.