Communication/Telephone Details

Vision allows you to add multiple communication/telephone details of each type (ie you can have 2 business numbers). However, synchronisation with the PDS is only supported for one of each type of communication/telephone detail as listed in Type of Contact.

In order to successfully synchronise with the PDS, any new communication/telephone details will be validated to ensure that the correct PDS format is followed. If you do not follow the correct format you are still able to enter the details but the PDS will not be updated. Validation criteria includes the following:

• STD codes must be added when adding or editing communication/telephone.
• There must be no spaces between numbers or email address details (however if you do enter spaces, Vision will automatically remove these before an update is sent to the PDS).
• Numbers must not exceed 13 digits.