PDS Mismatches

If a patient's local demographic details do not match the Spine, a PDS/Vision 3 Mismatch task is created when you select the patient in Consultation Manager.

See SCR PDS Synchronisation in Spine Services for further details.

This is sent to all staff unless a SCR group has been created, see Managing Staff Groups.

To process a PDS Mismatch message:

  1. From Daybook - To-do, double click to open the PDS mismatch task.
  2. Select Consultation Manager to open the patient's medical records.

  3. Check the PDS details displayed and update if possible to resolve the mismatch.

  4. Return to the Daybook task and select Complete .

  5. The Completing task comment screen displays, add free text if required, for example Patient's address details updated.

  1. Select OK.
  2. Select Close.

The completed task can be viewed on the Tasks I've Actioned tab.

Note - To print this topic select Print in the top right corner and follow the on-screen prompts.