When a Member of Staff Leaves

Control Panel - Mail Maintenance only displays a mailbox for staff it considered active. Inactive flags and the Valid From and To dates are used to determine if a staff member is active.

A member of staff is considered inactive if, in File Maintenance - Staff:

• The staff member has either the inactive flag selected, or
• Their Valid To date is in the past.

This enables you to enter a future Valid To date for a member of staff who is leaving and once that date is reached they are automatically updated to inactive. However, where the staff member has already left, it is easier to set the inactive flag.