Cancelling an eAMS Item

To cancel an eAMS item:

1. From Vision – Consultation Manager – Therapy select the item requiring cancellation.
2. Select Delete, Inactivate or Edit, you are prompted "The item has already been sent electronically. A cancellation message will now be sent and you are advised to update the script accordingly".
3. Select OK to proceed.
4. The Cancel Prescription Reason window is opened. Select a reason from the available list:
   • Prescribing error
   • Clinical contra-indication
   • Change to medication treatment regime
   • Clinical grounds
   • At the patient’s request
   • At the pharmacist’s request

   

5. Add any free text required in Additional text (max 350 characters).
6. Select OK to save and close.